Legal

Terms of Service

Last updated: 1 August 2026

These Terms of Service ("Terms") govern your use of the Rada Vendor portal, operated by Rada ("we", "us", or "our"). By registering as a vendor or accessing the portal, you agree to be bound by these Terms.

1. Vendor Eligibility

The Rada Vendor portal is available to clubs, beverage brands, and event organisers operating in Kenya, including registered businesses and individual organisers. By signing up you confirm that:

• You are authorised to enter into these Terms for yourself or on behalf of your business
• You hold any licences required to sell or promote nightlife services you list on Rada
• All information provided during registration is accurate and current

2. Vouchers and Promotions

Publishing. You may create and publish drink vouchers and promotional offers through the portal. All voucher details. including discount value, expiry date, applicable products, and any restrictions. are your responsibility to set accurately.

Honouring vouchers. You are obligated to honour every valid voucher redeemed at your venue by a Rada user. Failure to honour valid vouchers may result in suspension of your vendor account.

Flash deals. Flash deals are time-limited promotions that appear prominently in the Rada app. You are responsible for ensuring that flash deal offers can be fulfilled for the duration of the deal period.

Accuracy. All promotional content must be truthful and not misleading. Rada reserves the right to remove any voucher or promotion that is inaccurate, misleading, or violates applicable consumer protection laws.

3. Prohibited Conduct

As a vendor, you may not:

• Publish false or misleading promotions
• Collude with users to fraudulently redeem vouchers
• Use the portal to promote illegal products or services
• Share your account credentials with unauthorised personnel
• Attempt to access another vendor's data or account
• Scrape or copy data from the Rada platform

4. Organiser and Venue Content

When you upload or provide photos, videos, logos, event posters, descriptions, menus, promo creatives, or other materials ("Your Content") through the vendor portal, you confirm and agree that:

• You own Your Content, or you have all rights and permissions needed to upload it and to authorise Rada to use it as described below
• You grant Rada a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt for technical delivery (for example resizing or compressing media), display, and distribute Your Content in the Rada consumer app, vendor and admin tools, websites, and marketing that promotes your venues, events, or offers on Rada
• You keep ownership of Your Content. The licence lasts while Your Content remains on Rada and for a reasonable period afterward for backups, caches, and legal retention
• You are solely responsible for Your Content and for any copyright or other intellectual property infringement arising from it
• You will indemnify Rada against losses, damages, and costs (including reasonable legal fees) arising from Your Content or from your breach of this section

Rada does not claim ownership of Your Content. If we receive a valid complaint about Your Content, we may remove or disable it and suspend or terminate your vendor access.

5. Reporting and Analytics

Rada provides redemption reports and analytics through the vendor dashboard. While we strive for accuracy, these reports are provided for informational purposes only. Rada is not liable for business decisions made based on dashboard data.

6. Fees

Access to the Rada Vendor portal is currently provided free of charge. We reserve the right to introduce fees for certain features in the future and will provide at least 30 days' notice before doing so.

7. Intellectual Property

The Rada platform, software, and all related content that we create are the property of Rada and are protected by intellectual property laws. You may not reproduce or distribute any part of the platform without our written consent.

8. Suspension and Termination

Rada may suspend or terminate your vendor account at any time for violations of these Terms, repeated failure to honour vouchers, fraudulent activity, or any conduct we determine to be harmful to users or the platform. You may close your account at any time by contacting us.

9. Limitation of Liability

To the maximum extent permitted by law, Rada shall not be liable for any indirect, incidental, or consequential damages arising from your use of the vendor portal, including loss of business or revenue resulting from platform downtime or changes to features.

10. Governing Law

These Terms are governed by the laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the courts of Nairobi, Kenya.

11. Contact Us

For questions about these Terms, contact us at hello@radaapp.com.